Frequently Asked Questions

Q? Are you accepting new patients

A.

Yes! We always welcome new patients in our clinic.

Q? What if I have out of province health care?

A.

You will have to pay for your visit and we issue receipt which can be claimed with your province health care plan.

If you have been out of the province for more than 6 months you need to switch to Alberta Healthcare as you are no longer covered.

Q? What if I do not have Canadian Healthcare?

A.

If you do not have Canadian healthcare you will have to pay for your visit. We will provide you with the proper receipts so that you can be reimbursed by your insurance company.

Q? How can I get reimbursed by Alberta Health Care?

A.

If you paid for your visit and obtain valid Alberta Healthcare to cover the date of the visit you will be eligible to receive money back from Alberta Healthcare. To obtain the refund you need to call the Clinic with your Healthcare number and we will request a cheque to be sent to your postal address.

Q? Do I have to book an appointment?

A.

NO for urgent care.
YES for Annual Physicals, PAPS, and routine visits.